Our current five-year strategic plan outlining our vision, mission, strategic objectives, and implementation framework for sustainable water and sanitation service delivery.
Strategic framework for water services development, focusing on infrastructure expansion, service improvement, and sustainable resource management.
| Document Title | Category | Published Date | File Size | Action |
|---|---|---|---|---|
| Customer Service Delivery Charter - English | Guideline | Septermber 2025 | 1 MB | Download |
| Service Delivery Charter - Swahili | Guideline | Septermber 2025 | 1 MB | Download |
| Access to information officer | Info | Jan 2023 | 1 MB | Download |
| Water Act | Act | August 2016 | 1.1 MB | Download |